Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • Benjamin S.06-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I worked with Austin who is outstanding Great, timely service

  • Cynthia C.06-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Regina C.06-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I had the BEST experience at Sunset VW. Scottie was amazing!!! Really worked hard to help us get into a new Tiguan. This is the 2nd VW we leased from Sunset in 6 mos. The entire sales team is wonderful. Scottie calls to check in from time to time to see how I Like the car & if I have any questions. I HIGHLY recommend SUNSET VW!!! They are the best car dealership to deal with!!!

  • Ann G.06-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent customer service, maintenance service, and the best car wash out there. 😊

  • Tamer H.06-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Austin my advisor was fantastic and kept me updated on my vehicle.

  • Paul H.06-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Roger S.06-22-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Dennis D.06-21-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Service tech was great.

  • Pierre S.06-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Heather R.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very efficient and friendly, and a beautiful new location.