Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • Holly G.12-06-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Joanne G.12-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    As always our car was expertly and professionally service by your dealership.

  • Gwen B.12-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My service advisor, Austin, went above and beyond. I came in for a TPS light and while I was there he helped me order cross bars for our Thule roof rack. We needed it quickly bc we were headed out of town for Thanksgiving. Austin got it in the next day and when I came to pick it up, he put the bars on for me! My husband was traveling for work and I knew I would struggle to do it on my own. He didn’t have to do that but he stepped right in and didn’t bat an eye. He is a true professional with great customer service skills. Give that man a nice bonus this year!

  • Ed S.12-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    andrew was great... the overall experience could not be better. happy holidays.

  • Julie W.12-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone at VW is always very friendly and super helpful. It makes it nice to know you are taken well care of :)

  • Bob O.12-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Nancy H.12-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Tina G.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Terrific everytime

  • Dana G.11-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Rory K.11-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service scheduled easily online. Was met promptly by service advisor. 10,000 mile service was done within the 2 hour window & we were on our way. Great experience as always at Sarasota VW.