Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • Natalia R.12-17-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Charlotte T.12-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Service was outstanding and quick

  • Kathleen A.12-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My appointment was at 1:00 Austin came out to tell me that the battery had to be replaced and he would keep me informed.At 3:30 I looked out the window and saw my car in the parking lot. I went up to the girl at the desk and said my car is in the parking lot. She checked and gave me my keys. I asked why no one told me my car was ready. She had a blank look on her face and no apologies. Austin never came back to tell me my car was ready. Very disappointed.

  • Len A.12-11-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Good people to deal with.

  • Gary S.12-10-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Robert H.12-09-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jessica S.12-08-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Robert K.12-07-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    fast, polite, correct

  • Brian S.12-06-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Tom Selby did a great job of getting me the car that I've been waiting 5.5 years for -- the Buzz! I even got it in my first color choice. He was very patient with my calls. Jackie Smillie

  • Chad S.12-06-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021