The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Carlos S.01-02-2025
TYPE:SalesMODEL:TaosYEAR:2024
Excellent experience at VW Sunset! The people there, in particular Matt and Michael, were super friendly and helpful. They listened carefully and patiently to our needs, and were able to find the right car and the right deal that would work for us.
Tabatha K.01-02-2025
TYPE:SalesMODEL:TiguanYEAR:2024
Sergio H.01-02-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Todd B.12-30-2024
TYPE:ServiceMODEL:JettaYEAR:2019
VW service department doesn’t answer the phone so it is difficult to make an appointment.
Devron D.12-30-2024
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Five Star at all levels of the transaction. Rosse Rojas was very courteous and extremely knowledgeable about the vehicle I purchased. Her Manager was equally courteous and not high pressure.
Orlando C.12-23-2024
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
Service department was efficient and a factory software update was installed correcting my car's problem completely. It all fell under warranty. They detailed my car free of charge without asking.
Paige R.12-23-2024
TYPE:ServiceMODEL:TiguanYEAR:2018
Christine G.12-20-2024
TYPE:ServiceMODEL:TiguanYEAR:2019
Austin the service representative that I have dealt with over the last year or so has been wonderful. I appreciate his professionalism. And overall I have been happy with Sunset VW.