Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • Mike F.02-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Erin our sales representative was Great. Paperwork with Cordale was Great

  • Joan F.02-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Justin Murphy was a great service advisor, very polite and professional.

  • W H.02-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Tracy E.02-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Wayne Z.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Brian L.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Austin was awesome! He was informative and detailed regarding the status of my battery (and related warranty).

  • Diana W.01-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Mary K.01-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    They had the vehicle I liked. They were very accommodating, personable, and Professional. They helped make it a pleasant experience.

  • Lynn F.01-27-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The service and results were outstanding, but I gave 4 stars instead of 5 because although I'd made this appointment quite awhile ago to have my airbag replaced (due to recall) there was not one available the day of service. I was given a Courtesy Car, but it was a terribly rainy cold day and it made me a little nervous driving an unfamiliar SUV...

  • Jessica M.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The valet service was amazing and I am so thankful! Austin and the woman that called me to confirm are awesome! You are lucky to have such a great staff! The car was so clean and pretty when it came back! It’s the little things in life! Lol