Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • Robert D.02-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    My service representative has been awesome. Very professional and excellent communication and seemed very intent on making sure my service appointment was a satisfying experience.

  • Alain G.02-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Austin was very courteous and professional. The service was performed in a timely manner, and I was offered a loaner car which was big help. Thank you Sunset Volkswagen of Sarasota.

  • Camille F.02-12-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Bob is the best ! He Reminds me of will Farrell in Elf

  • Heather S.02-11-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Easy to work with and very responsive

  • Kevin F.02-10-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    The service was for tire replacement. The personnel did a very nice job, but alignment was $$$.

  • Christian G.02-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Lauri S.02-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Jeffery M.02-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great customer service and professionalism

  • Yvonne T.02-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Carmen S.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Excellent service 💯