TYPE:ServiceMODEL:AtlasYEAR:2024
My information screen is still malfunctioning. Second time I’ve left it overnight to be fixed and it still goes berserk several times a week. It’s dangerous because I can’t see out of the back up camera!
Average Score (318 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf RYEAR:2024
Had a dead battery in my 2024 Golf R after TCM recall update. Sunset Service Adviser got me in immediately and issue was addressed successfully within 1 hour of getting car to service.
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Service was outstanding
TYPE:SalesMODEL:ID. BuzzYEAR:2025
New showroom is very nicely done. Scottie Cole is a pleasure to work with.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
In for a recall. Service took less than 5 min. Got on with my day. Excellent!
TYPE:ServiceMODEL:ID.4YEAR:2023
Austin was great. The gasket on the left passenger door was replaced in a shorter time than anticipated. And the car was washed too. They even cleaned the wheels and put tire "black" on. The car looked like it just came out of the showroom.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
My service writer Austin is awesome! Friendly, professional, knowledgeable and prompt. Also, the courtesy hand wash I received was extraordinary! Although you charge more than an independent shop, you also provide more for the higher price. Keep up the good work! I hope the service at your new location is this good.
TYPE:ServiceMODEL:TaosYEAR:2022
My service was outstanding and timely.
TYPE:SalesMODEL:Golf GTIYEAR:2024