TYPE:ServiceMODEL:AtlasYEAR:2019
Average Score (318 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2024
Austin has so helpful, and professional. His constant communication with updating me, on my car was unbelievable! He really is a asset to the dealership.
TYPE:ServiceMODEL:ID.4YEAR:2023
Austin, my service rep is in a word awesome. He listens and communicates effectively. He always working hard not to just satisfy by to delight the customer.
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2024
Very professional work, excellent customer service, and ongoing communication with the customer so we can understand what's being done to the vehicle.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Always great customer service from the moment I pull up! It's easy to make an appointment, everything is explained before, during and after, and service was fast too!
TYPE:ServiceMODEL:BeetleYEAR:2018
First time with Sunset VW for several warranty items on our Beetle. From the friendly greeting and brief tour by service rep Michael to the easy communication back and forth during my service by my service advisor Alexa, the whole experience was top notch!