Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • Inna K.04-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Paige B.04-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Anne S.04-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Ronald M.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Almost four hours WAITING. Oil change and rotation of tires. Oil change completed. Tire rotation NEVER done. Car wash NEVER DONE.

  • Debra F.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    From Alexa to service dept. the professional matter was there.

  • Antoinette B.04-14-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The purchase experience was very smooth organize and fast.

  • Mike P.04-14-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Andrew’s service was fine but the charge of more than $750 for routine maintenance on a car with less than 8,900 miles on it seems quite excessive

  • Rosemary W.04-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Everything was perfect.

  • Bob S.04-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great service and communication

  • Gunther K.04-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019