The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Rebecca T.05-11-2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Disappointed that my service advisor didn’t communicate with me more quickly. Dropped my car off at 8:00 a.m. Didn’t hear from her so finally called her at noon. Was initially promised my car would be done that day and then it was t until the next day…just to replace oil pan and change oil. For $1,600 VW could do better.
Vera J.05-10-2025
TYPE:ServiceMODEL:BeetleYEAR:2019
All was great!
Galina J.05-10-2025
TYPE:ServiceMODEL:JettaYEAR:2024
Excellent customer service.
Rodger D.05-09-2025
TYPE:ServiceMODEL:BeetleYEAR:2018
Austin Murphy has been stellar in helping to solve the issues that I have been having with the AC on the 2018 VW Beetle Dune. He kept me informed of the status and also kindly arranged Uber rides for a doctors appointment that I had.
Jennifer P.05-07-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Quick! Receptionist was great
Robert L.05-07-2025
TYPE:ServiceMODEL:JettaYEAR:2019
Nicole C.05-05-2025
TYPE:SalesMODEL:AtlasYEAR:2025
Preston did a great job finding just the car I was looking for.
Matthew C.05-05-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Richard F.05-04-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great service advisor
Richard D.05-04-2025
TYPE:ServiceMODEL:TaosYEAR:2024
5 Star rating very polite , good service my adviser was great !! I like the fact I get a courtesy wash when im there thank you Mr. DellaSala. Yes