Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • Eliazbeth B.05-31-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Nice friendly people,no waiting for greeting,everything taken care of in a timely manner,very satisfied with the whole experience

  • Louis G.05-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Excellent Service representatives.

  • Sandra T.05-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Friendly efficient nice place to wait

  • Carolyn S.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Lynn F.05-26-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    I brought my Beetle in for two problems...fog lights and rear brake squealing. After extensive testing, neither issue was found. Don't know why...not your fault. I was due for an oil change and brake fluid, so I authorized that to be done.

  • Jane L.05-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Sunset VW of Sarasota is the best. They are thorough, competent and fairly priced. Rather than having to wait two hours for my car repair, they sent me home and back in an Uber, which I really appreciated. I could not recommend them more highly.

  • Denise L.05-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    We were taken in on time, work was done satisfactorily and staff was very pleasant.

  • George V.05-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Staff was amazing. Andrew the service advisor did a fantastic job.

  • David F.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    They did great - swift, kept us informed, loaner immediately available, confirmed everything worked, pleasant and professional. Really great.

  • Thomas H.05-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Scheduled service was fast, efficient and courteous. Austin, the service person assigned to my visit, did an exceptional job.